Support and Training

MYOB Set-up

You have purchased an MYOB Product, either with our advice, or from a retailer. Now you are wondering what do with it. This is where our expert team can help you.


We can:

  • Set-up your datafile to meet your & your accountants’ requirements
  • Help you analyse exactly what you are hoping to achieve with your new system
  • Assist with importing existing databases into your new system
  • Create professional looking invoices, statements and forms using your company information and our pre-formatted templates
  • Set-up short-cuts to make processing quick and accurate
  • Show you how to manage your debtors & creditors using MYOB
  • Provide whatever training is necessary for your requirements
  • Provide easy to follow procedure handouts for common tasks

One-on-one MYOB Training

Our main focus is in our one-on-one training on the whole range of MYOB Accounting and MYOB Payroll applications.


This training is usually undertaken in your office but we are also happy for you to come to us. These training sessions are tailored to your needs and are usually conducted in 1 or 2 hour sessions. Our on-site visits are for a minimum time of one hour.

We will provide:

  • On-going support, as required for any of your queries
  • Troubleshooting of your problems as they arise
  • Periodic check ups on the “general health” of your accounting and payroll systems
  • Review of your procedures to ensure that you are using the system in the most effective way for your business
  • Specialist check ups of employee leave set up and holiday pay balances in your Payroll system

Online Support Services

Bay Business Support also offers an online training and troubleshooting facility.


We use the secure Teamviewer software which enables you to give us the ability to view your screen.

This enables us to give prompt service for those urgent problems and also to be available to those clients anywhere in the country, who have no access to local help.

  • Works with all versions of Microsoft Windows 2000, XP, Vista, Windows 7 & Windows 8 & MAC.

Our minimum session for appointments booked with Teamviewer is 30 minutes.


Remote access saves us and our clients valuable time, and time is money.


Please contact us if you are interested in this very useful method of training.

MYOB Training Courses

We are currently running small group courses with up to five participants in each group.

Cost per course $295.00 + GST
Courses are run over 2 mornings for approx 3 hours each morning.


If you are unsure which course most suits your requirements please call us for advice.

Phone: 07 5760662

Introduction to MYOB Accounting

Next course for Introduction to Accounting is 10th and 12th February 2016



An introduction to MYOB Software especially for users moving from a manual bookkeeping system or new MYOB users. No experience is assumed and all concepts are introduced in a very simple manner.


  • Navigate using the sample company Clearwater
  • Explore the Accounts list and view key reports
  • Create a new company file and enter company information
  • Use the Easy Set up Assistant to customise your data file
  • Modify a starter Accounts List
  • Enter card files for customers and suppliers
  • Set up items
  • Enter Item & Service Sales and Receive Payments
  • Enter Purchases and Pay Bills
  • Enter Banking entries; Spend Money and Receive Money
  • Change recorded transactions
  • Prepare a Bank reconciliation
  • Prepare the GST return
  • Set up security and password
  • Set up your bank reconciliation
  • Print set up reports


Courses will be held if sufficient enrollments received.


MYOB Payroll Management

Next course for Introduction to Accounting is 10th and 12th February 2016



Introducing MYOB Payroll Management.


  • Explore the Sample Payroll
  • Set up MYOB Payroll file
  • Load new employees and their employment details
  • Annual Leave, Other Leave and Holiday pay balances
  • Process pays
  • Print Payslips
  • Terminate staff and pay out holiday pay
  • Print useful MYOB Payroll reports including those for the IRD
  • Integrating Payroll system with MYOB Accounting, banking packages and IRD website


MYOB Software Sales